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Sierra

Sierra

AI · Enterprise Software

Funding

Sierra raises $950M Series E at $15.8B valuation

May 5, 2026

Raised

$950M

Series E

Sierra raised $950 million in a Series E led by Tiger Global and GV, valuing the AI customer service startup at $15.8 billion.

Sierra, the AI startup co-founded by Bret Taylor and Clay Bavor, has raised $950 million in a Series E round led by Tiger Global and Google’s GV. The company’s post-money valuation is $15.8 billion, up from $10 billion in September 2025.

The round also included participation from Benchmark, Sequoia, and Greenoaks, according to multiple reports. Sierra said the new capital gives it more than $1 billion to work with as it expands its AI-powered customer service products for enterprise customers.

Sierra builds AI customer service agents for businesses, positioning itself in the fast-growing market for enterprise AI agents. The company has been moving quickly on both funding and valuation, with this raise coming only months after its previous large financing round.

Lead Investors

Tiger GlobalGV

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