Netomi lands $110M Series C to scale agentic AI customer experience

Netomi, an enterprise agentic AI platform for customer experience, has secured $110 million in a Series C funding round led by Accenture Ventures. The round included participation from Adobe Ventures, WndrCo, Silver Lake Waterman (SLW), NAVER Ventures, Metis Strategy, and Fin Capital, according to multiple funding disclosures and company announcements. The financing, announced on April 30, 2026, brings Netomi’s total funding to more than $160 million since its founding and follows earlier backing from prominent AI leaders including Greg Brockman, Demis Hassabis, and Mustafa Suleyman.

The new capital is earmarked to scale Netomi’s agentic AI platform across complex enterprise environments, particularly in industries such as airlines and financial services, and to accelerate research and development in proactive, autonomous customer support systems. Strategic alliances are central to the round: Accenture has formed a global partnership with Netomi to deploy its technology across Fortune 100 clients, while Adobe is working to integrate Netomi into its digital experience and Brand Concierge ecosystems. These partnerships position Netomi as a key infrastructure-style provider for AI-driven customer service, differentiating it from traditional chatbot tools by embedding AI deeper into digital customer journeys.

Netomi’s platform focuses on high-autonomy customer interactions, with reported capabilities such as high autonomous resolution rates for support queries and deployment in demanding enterprise contexts. Customers mentioned in coverage include large consumer brands and travel companies, underscoring the company’s emphasis on high-volume, high-stakes use cases. Industry observers highlight the investor mix—combining consulting, software, and media-backed capital—as a deliberate effort to pair funding with distribution and integration channels, enabling Netomi to expand its footprint as agentic AI becomes a core layer of enterprise customer experience infrastructure.

Despite the scale of the Series C, Netomi has not disclosed its valuation for this round. Reuters and other outlets noted that the post-money valuation remains undisclosed, and company executives declined to share revenue or profitability figures in interviews tied to the announcement. Available reporting only confirms the round size and investor syndicate, leaving valuation data absent from public sources.