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Torii

Torii

SaaS Management · Enterprise IT · AI Governance

Acquisition

Freshworks agrees to acquire Israeli SaaS-management startup Torii

October 12, 2026

AI tools now bill by the token, a pricing model most corporate finance systems were never built to track.

  • Freshworks (NASDAQ: FRSH) signed a definitive agreement to acquire Torii, with the deal expected to close in Freshworks' fourth fiscal quarter of 2026.
  • Torii, founded in Tel Aviv in 2017 by Uri Haramati, Tal Bereznitskey and Uri Nativ, built a platform that identifies the software and cloud services employees use and manages licenses, subscriptions and access.
  • A key feature tracks AI consumption at the token level, attributing usage to individual employees and teams and forecasting future costs so IT can set spending limits.
  • The acquisition folds Torii into Freshservice, Freshworks' IT service management product, giving customers one view of technology inventory, usage and spend instead of separate systems.
  • Torii had raised $65 million since its founding; financial terms of the acquisition were not disclosed, though the deal is estimated to be relatively small.
  • Torii was named a Leader in the 2026 Gartner Magic Quadrant for SaaS Management Platforms for the third consecutive year, with customers including Hearst Corporation, Groupon and Koch, Inc.
  • As enterprises adopt consumption-priced AI tools alongside sprawling SaaS stacks, IT and finance teams are losing visibility into costs, making spend-governance tooling a natural bolt-on for service-management vendors.

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