LivePerson

Conversational AI · Voice AI · Customer Engagement

Acquisition

SoundHound AI completes LivePerson acquisition, wipes out its debt

The deal folds enterprise messaging infrastructure into voice AI, positioning the combined firm to chase agentic AI budgets Gartner sees hitting $985B by 2030.

• SoundHound AI completed its acquisition of LivePerson through a two-step merger, making LivePerson a wholly owned subsidiary and delisting it from Nasdaq.
• LivePerson supplies enterprise digital messaging infrastructure, while SoundHound builds voice and agentic AI; its OASYS orchestration system will absorb LivePerson's channels.
• As part of closing, LivePerson's secured noteholders exchanged debt for roughly 36.9 million shares of SoundHound stock plus about $5.85 million in cash, leaving the combined company debt-free.
• The combined company now serves 25 of the Fortune 100 and holds a portfolio of more than 750 patents.
• Management is targeting more than $500 million in future revenue from cross-selling into the existing combined customer base alone.
• The deal closed after LivePerson shareholders approved it on September 2, following final regulatory clearance in July and an adjourned shareholder vote in August.
• Pairing LivePerson's omnichannel messaging reach with SoundHound's voice AI creates a rare end-to-end conversational platform as enterprises ramp up agentic AI spending industry-wide.